ISO 9000:2015(E) Quality management systems— Fundamentals and vocabulary

ISO 9000:2015(E) Quality management systems— Fundamentals and vocabulary 1 Scope This International Standard describes the fundamental concepts and principles of quality managementwhich are universally applicable to the following: - organizationsseeking sustained successthrough the implementation of a quality managementsystem;customers seeking confidence in an organization's ability to consistently provide products andservices conforming to their requirements; organizations seeking confidence in their supply chain that product and service requirements willbe met; organizations and interested parties seeking to improve communication through a commonunderstanding of the vocabulary used in quality management; -organizations performing conformity assessments against the requirements of iSo 9001;-providers of training, assessment or advice in quality management; -developers of related standards. This International Standard specifies the terms and definitions that apply to all quality managementand quality management system standards developed by ISO/TC 176. 2Fundamental concepts and quality management principles 2.1 General